Frequently Asked Questions
Everything you need to know about protecting your home with BugMD.
Are BugMD products safe for use around children and pets?
Yes, BugMD is formulated with plant-powered ingredients like essential oils. When used as directed, our products are safe for use in homes with kids and furry friends, providing a powerful alternative to harsh chemical sprays.
How long does shipping take within the United States?
Most orders are processed within 1-2 business days. Once shipped, standard delivery typically takes between 3 to 7 business days depending on your location.
What is your return policy if I am not satisfied?
We offer a 30-day Satisfaction Guarantee. If you are not completely happy with your purchase, you can contact our customer support team within 30 days of delivery to initiate a return or exchange.
Can I use BugMD sprays on my furniture and bedding?
Absolutely. Our non-staining formulas are designed to be used on most household surfaces, including mattresses, carpets, and upholstery. We always recommend testing a small, inconspicuous area first.
Do I need to leave my home after spraying?
No. Because BugMD does not use traditional toxic fumes or synthetic pesticides, there is no need to vacate your home or air out the rooms after application.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal and Apple Pay for a secure and easy checkout experience.